In these terms and conditions, “we” “us” and “our” refers to B & J Mucklow Holdings Pty Ltd trading as Class A Manufacturing Jewellers. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions. The information is intended for residents of Australia only.

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Product Pricing

All prices are in Australian Dollars (AUD) and are inclusive of GST. We endeavor to ensure that our prices are current. We reserve the right to amend our prices at any time. If you have placed an order, we undertake to fulfil your order at the price listed at the time you ordered however we reserve the right to correct any error or omission.

Pricing as shown on this website is not applicable for insurance replacements.

 

$30 Off Subscribe Offer

• Exclusive offer code is emailed to you once you subscribe online. 
  
• Valid on orders $300+
• Valid for 30 days from issue 
• Code must be entered at checkout to redeem 
• Not valid on Gift Vouchers or Gift Cards
• Not valid on Linked For Life experience or permanent jewellery

Archive Sale 

• Final Sale. No return on Archive Sale pieces.
• Complimentary resizing available (up to 3 sizes)
  
• Purchases over $5,000 include a complimentary valuation
• All pieces subject to availability and prior sale
• Archive Sale prices valid for a limited time only
• No additional discounts or offers apply

Product Descriptions

We strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any incorrect description, we reserve the right to correct any error or omission.

Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Product Orders

We supply and dispatch our products to customers within Australia only.

We endeavor to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.

All prices are in Australian Dollars (AUD) and are inclusive of GST. We reserve the right to amend our prices at any time.

Packaging and postage is an additional charge, calculated at time of purchase.

When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and payment details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.

We undertake to accept or reject your order within Three (3) days. If we have not responded to you within Three (3) days, your offer is deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase however the most likely reason for rejecting your offer will be that we do not currently have that product in stock.

Delivery of your ordered product/s will be as set out on our website. Title in the goods passes to you when we have received payment.

All risk of loss or damage to the goods passes to you when we dispatch the goods.

Order Cancellation Due To Error

Where a product has been listed at the incorrect price or with incorrect descriptive information or image due to typographical error or similar oversight, we reserve the right to cancel a transaction. Where your credit card has been charged, we will immediately refund your credit card for the total amount debited.

Product Returns

We undertake to replace you for any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us by means of email or phone.

We also undertake to exchange any undamaged product purchased from us so long as it is returned unused and with proof of purchase within Fourteen (14) days of purchase however we will not provide any refund of such purchase. If undamaged goods are returned to us for exchange, we do not refund any packing and postage charges. Return of undamaged goods for exchange is entirely at your cost and risk.

If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited for the purchase including packaging and postage charges.

Gift Vouchers

Class A Jewellers gift vouchers can be purchased via our website.

All gift vouchers are non-returnable, non-refundable and cannot be redeemed for cash.

All gift vouchers have an expiry date of three (3) years from date of purchase.

For In-Store Gift Vouchers purchased online, a physical voucher will be shipped to your nominated address. This voucher type can be redeemed in our brick-and-mortar store only. In-Store Gift Vouchers can be used partially or used in full. If only partially used, the balance can be used on subsequent transactions. If there is any additional amount still owing after applying the gift voucher, further payment details will be required to pay for any outstanding amount.

Linked for Life Gift Vouchers are redeemable on our in-store Linked for Life experience only. Any remaining balance will be issued as an in-store Class A Jewellers Gift Voucher. To redeem a Linked for Life Gift Voucher, it must be presented at the Linked for Life appointment.

Complimentary Ring Resizing Policy

Class A Jewellers rings are entitled to one complimentary resize within the first 12 months of purchase. 

Complimentary resizes are subject to the design of the ring and the size required. For significant adjustments, fees may apply and/or it may be necessary to remanufacture the ring in the desired size to maintain its structural integrity. Please be aware that not all designs are able to be resized.

Complimentary Rhodium Plating Policy

White gold rings purchased from Class A Jewellers are entitled to one complimentary rhodium plating service within the first 18 months. Complimentary rhodium plating is valid solely for white gold rings, excluding all other types of jewellery and metals.

Beyond the initial complimentary plating, our rhodium plating service is offered at a discounted price for Class A rings.

Site Access

When you visit our website, we give you a limited license to access and use our information for personal use.

You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.

Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.

The license to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The license also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.

Hyperlinks

This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.

Linking our website is not permitted. We reserve the right to serve you with notice if we become aware of such linking.

Intellectual Property Rights

The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a license to use those materials.

All trade marks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a license to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

Disclaimers

Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.

To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.

We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

Indemnity

By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Force Majeure

If a Force Majeure event causing delay continues for more than Thirty (30), we may terminate this Agreement by giving at least Seven (7) Notice to you. “Force Majeure” means any act, circumstance or omission over which we could not reasonably have exercised control.

Jurisdiction

These terms and conditions are to be governed by and construed in accordance with the laws of South Australian and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in South Australian and you agree to submit to the jurisdiction of those Courts.

If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

Privacy

We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.

Our compliance with privacy legislation is set out in our separate Privacy Policy.