Careers
As a leading name in bespoke jewellery, Class A Jewellers is committed to excellence in every facet of our business. From crafting stunning pieces that capture the essence of beauty to providing personalised service that exceeds expectations, we take pride in creating unforgettable experiences for our clients.
Join us in a world where creativity meets craftsmanship, and every day brings new opportunities to shine. If you are ready to take the next step in your career and become part of a dynamic, passionate team, we'd love to hear from you. Explore our current job openings below.
Store Manager - Full Time
About the Role
This is a sales first role at the centre of a premium jewellery business. You'll be the one converting enquiries into sales, engagement rings, solitaire diamonds, bespoke pieces, and building the kind of client relationships that turn into repeat business for years.
Responsibilities
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Convert enquiries into sales.
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Engage with clients to build trust quickly.
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Close high value sales without being pushy.
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Take ownership of a growing VIP client portfolio.
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Use CRM data to stay on top of client history and preferences.
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Manage day to day showroom operations, including presentation and stock accuray.
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Conduct fortnightly stocktakes.
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Work with our Operations Manager on rostering and coverage.
Qualifications
A background or qualification in gemology or retail management is useful but not essential; what matters more is sales ability and how you make clients feel.
Required Skills
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Genuine luxury or premium retail sales experience.
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Track record of hitting targets in a consultative selling environment.
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Comfortable talking through diamonds, metals and design options with confidence.
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Weekend availability is necessary for this role, including Saturdays on a rotating roster.
Preferred Skills
None specified.
Pay range and compensation package
Full-time position based in Adelaide.
Equal Opportunity Statement
We'd like to hear from you if that sounds like you. This role comes with real scope to build your own portfolio and be rewarded for it.
Screening Questions
- Do you have experience in a similar role?
- Can you work weekends?
- Describe your customer service experience
Client Sales & Experience Assistant - Casual
About the Role
Every client interaction is an opportunity to build trust, deliver an exceptional experience, and convert genuine interest into a sale. This role is about more than selling jewellery, it's about building the lasting client relationships that drive repeat business, referrals, and the long-term growth of Class A.
Responsibilities
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Deliver a warm, consultative sales experience in every client interaction.
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Greet clients in a friendly, welcoming, and professional manner.
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Guide clients through product options with knowledge of jewellery, gemstones, metals, and design.
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Convert sales through genuine relationship building and a solutions focused approach.
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Respond to enquiries via phone, email, and online channels promptly.
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Build and nurture a personal book of repeat clients, transitioning them into the VIP tier.
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Use CRM tools to record client preferences and purchase history.
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Help maintain showroom presentation, including displays, counters, and cabinets.
Qualifications
A Certificate or Diploma in Retail, or a Diploma in Gemology, is useful but not essential; what matters more is sales ability and how you make clients feel.
Required Skills
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Previous retail and/or luxury sales experience.
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Proven ability to engage clients confidently and work toward sales targets.
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Excellent customer service and communication skills across all channels.
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Casual availability on Saturdays is a must, along with two to three shifts per week.
Preferred Skills
None specified.
Equal Opportunity Statement
We'd like to hear from you if that sounds like you. This is a great opportunity to build real sales experience in a premium retail environment.
Screening Questions
- Do you have experience in a similar role?
- Can you work weekends?
- Describe your customer service experience
